سياسة الاستبدال و الاسترجاع

To benefit from the exchange and return services, the original invoice must be presented. Our policy is subject to change without notice. Nabsh reserves the right to modify policies without prior notice to the customer at any time. In case of bank transfer: the refund – transfer – to your account will be processed within 2 to 12 working days. Non-returnable and non-exchangeable products: electronic devices, tablets, mobile phones, smart refrigerators, laptops, Apple products, electronic vouchers, cards, and gifts. Returns within 7 days and exchanges within 14 days from the date of purchase, subject to the conditions below: the product must be in its original condition as when purchased, with all accessories and in the original packaging. If a bundle or offer package was purchased, the customer must return all products included in the package, and partial returns are not allowed, provided all products are in their original condition. The customer bears the shipping cost in case of return or exchange. Products that have been opened will not be refunded or exchanged unless a manufacturing defect is proven. Note that non-exchangeable products are those that violate or fall outside the warranty conditions, such as (misuse, damage, breakage, opened product in abnormal condition, not following operating instructions, exposure to water if not water-resistant, external repairs, device malfunction partially or fully due to use of incompatible accessories). Nabsh has the right to cancel any customer order if there is a site malfunction, a pricing error, or the product is out of stock, and to refund the amount to the customer's bank account or card. The customer cannot demand the product to be provided. The customer bears the shipping cost in case of return or exchange. Nabsh is not responsible for delays in delivery by shipping companies during seasons and holidays.